Utility

Find here a few infos, which you might find useful before departing on your holiday with us.
For further information or enquiries, do not hesitate to contact us; we are here for you!
HOTEL
GOOD TO KNOW A TO Z
BEAUTY TREATMENTS

The beauty spa is open every day from 2.30 to 7.30 p.m. We recommend you to book your appointments before your arrival, directly on our website or by writing us an e-mail to info@hotelmonteginer.com. In case of cancellation in the 24 hours before the treatment, we need to charge 50% of the treatment cost. In case of late arrival, we need to charge 100% of the cost. The prices are per person.
BOOKING CANCELLATION

For your safety: in case of lockdown cancellation will be free of charge and the down payment will be refunded or become a voucher usable within one year

Our standard cancellation policy is: in case of cancellations made 30 days before the date of arrival, the amount of the deposit can be used as a discount on the price of a subsequent holiday (of the same lenght of stay) to be taken within the current year. The deposit is not refunded in case of cancellations made after this date.

In case of early departure or postponed arrival, the whole stay will be charged.
BOOKING CONFIRMATION

Once you have paid a deposit of 30% of the total price, your booking is confirmed (to be paid within 7 days after the confirmation).
CHECK-IN & CHECK-OUT

Check in is possible after 3 p.m. We kinldy ask you to let us know if you arrive after 8 p.m. Check out is possible within 10 a.m. In case of early departure, we cannot reimburse you for your remaining holidays.
COMMON AREAS

For your safety: we and our staff will use all the precautions and devices necessary to guarantee you a stay in total hygiene and safety.
We will ask you to help us by implementing responsible behavior, observing the hygiene rules and indications provided by our staff, and adopting simple hygiene rules, such as wearing the mask in the common areas and maintaining the social distance of 1 meter. You will find numerous dispensers for hand disinfection in our hotel.
PAYMENT

For the overnights payment we accept payment in cash (up to 999 €). It's possible to use ATM cards and credit cards (except for American Express).
PETS

Pets are not allowed in Hotel, but you can take your four-legged friends with you and stay in our apartments located next to the Hotel. However, please understand that pets are not allowed in the common areas.
POOL

The pool is open every day from 8 a.m. until 7.30 p.m. If you are visiting with your children, please make sure to supervise them whenever they are in the pool area.

For your safety: access to the pool is limited and by reservation only in order not to exceed the maximum number of people allowed. As of 6 August, a Green Pass or a negative molecular/rapid test (in the last 48 hours) is required for everyone over 12 years of age in order to access the pool.
RESTAURANT

Breakfast: from 7.30 to 9.30 a.m.
Dinner: it is possible to start between 7 and 8.30 p.m.

For your safety: The tables are arranged to guarantee the required distance of safety. We will adapt our buffet offer within the prescribed guidelines (breakfast, afternoon snacks, salads)
ROOMS DISINFECTION

For you safety: before the arrival of each guest, the rooms will not only be thoroughly cleaned but also disinfected. In the majority of rooms, we have a controlled ventilation system, which ensures that the rooms are supplied with new air.
SMOKERS

Our Hotel is completely non-smoking.
SPA

The hotel spa is open every day from 2.30 to 7.30 p.m. The saunas and the relaxation area are reserved for adult guests (16+) only.

For your safety: access to the saunas is limited and by reservation only in order not to exceed the maximum number of people allowed. As of 6 August, a Green Pass or a negative molecular/rapid test (in the last 48 hours) is required for everyone over 12 years of age in order to access the spa.
TOURIST TAX

The tourist tax is € 2,50/day/person (from 14 years old)

RESIDENCE
GOOD TO KNOW A TO Z
BOOKING CANCELLATION

For your safety: in case of lockdown cancellation will be free of charge and the down payment will be refunded or become a voucher usable within one year

Our standard cancellation policy is: in case of cancellations made 30 days before the date of arrival, the amount of the deposit can be used as a discount on the price of a subsequent holiday (of the same lenght of stay) to be taken within the current year. The deposit is not refunded in case of cancellations made after this date.

In case of early departure or postponed arrival, the whole stay will be charged.
BOOKING CONFIRMATION

Once you have paid a deposit of 30% of the total price, your booking is confirmed (to be paid within 7 days after the confirmation).
CHECK-IN & CHECK-OUT

Check in is possible after 3 p.m. We kinldy ask you to let us know if you arrive after 8 p.m. Check out is possible within 10 a.m. In case of early departure, we cannot reimburse you for your remaining holidays.
COMMON AREAS

For your safety: we and our staff will use all the precautions and devices necessary to guarantee you a stay in total hygiene and safety.
We will ask you to help us by implementing responsible behavior, observing the hygiene rules and indications provided by our staff, and adopting simple hygiene rules, such as wearing the mask in the common areas and maintaining the social distance of 1 meter. You will find numerous dispensers for hand disinfection in our residences.
PAYMENT

For the overnights payment we accept payment in cash (up to 1.999 €). It's possible to use ATM cards and credit cards (except for American Express).
PETS

Upon request and at and extra charge (€ 7/day), you can take your four-legged friend (1 per apartment) with you. 
APARTMENT DISINFECTION

For you safety: before the arrival of each guest, the apartments will not only be thoroughly cleaned but also disinfected.
SMOKERS

Our Residence are completely non-smoking.
TOURIST TAX

The tourist tax is € 1,00/day/person (from 14 years old)

Weekly activity
Sunday
 
Difficulty: low
Departure: 9:30 with own vehicle. At the lake there is a refuge where you can eat lunch.
Monday
 
Difficulty: medium
Departure: 9:00 with own vehicle. Parking with fee Not recommended for children.
Tuesday
 
Difficulty: low
included in Full Board.
For those with Half Board, there is a €12.00 surcharge. Departure: 9:00 with own vehicles. Excursion to the Malga (high-altitude summer farm where dairy cattle is grazed in summer) and return to Caprioli Lake at 12:00 for a mixed grill party.
Wednesday
 
Difficulty: low
Departure: 9:30 with own vehicle. If you wish you can eat lunch at the malga.
Thursday
 
Difficulty: medium
Departure: 9:00 with own vehicle. Parking with fee. Not recommended for children. 19:30 aperitif and candle-lit dinner, for children, the Mad Hatter's Dinner Party
Friday
 
Morning: Mountain Biking on the Val di Sole bicycle path
Afternoon: rafting, horseback riding, or flying park.
Saturday
 
Starting at 21:30 in Stube Tyrol there is a presentation of the weekly program and welcoming address.
ROMANTIC HOLIDAY from € 125 per person
from 01/12/2021 to 09/04/2022
Romantic holiday "you and me"
Live romantic moments together with your partner, find harmony and alliance giving you moments of intimacy...
SKIPASS INCLUDED from € 280/person
from 11/12/2021 to 19/12/2021
December Free Ski in Apartment - December on the slopes in Val di Sole
A “Free” vacation in apartment with accommodation that includes a Superskirama skipass. Sounds too good to be true? Vacation in Val di Sole and ski on 380 km of slopes...
SKIPASS INCLUDED from 405 € per person
from 09/12/2021 to 19/12/2021
December Free Ski - December on the slopes in Val di Sole
A “Free” vacation with accommodation that includes a Superskirama skipass. Sounds too good to be true? Vacation in Val di Sole and ski on 380 km of slopes...
WELLNESS HOLIDAY from € 105 per person
from 01/12/2021 to 10/04/2022
Relax & Wellness Holiday in Trentino
A relaxing holiday in Val di Sole: enjoy the awakening of nature, living a unique experience of well-being and relaxation...
FAMILY HOLIDAY from 92 € per person
from 04/12/2021 to 12/12/2021
Christmas Market in Trentino - Val di Sole
The first weeks of the winter season is dedicated to coming Christmas: the streets are decorated with lights and Christmas trees that will brighten up these cold winter days. Enjoy with us moments of relax and adventure in the snow!

CHRISTMAS ON THE SLOPES from 655 € per person
from 18/12/2021 to 26/12/2021
Special Christmas - Christmas on the slopes, skipass included
Christmas on skis with a skipass included? With us you can! Enjoy the Christmas holidays and seize the offer. Choose the best skipass for you...
ACTIVE HOLIDAY from 393 € per person
from 18/12/2021 to 26/12/2021
Special Christmas in Apartment - Christmas on the slopes, skipass included
Christmas on skis in apartment with a skipass included? With us you can! Enjoy the Christmas holidays and seize the offer. Choose the best skipass for you...
SKIPASS INCLUDED from € 726/person
from 08/01/2022 to 16/01/2022
Turbo-Holiday
Just press the turbo button on your skis and get ready to try the numerous slopes in Val di Sole thanks to this special offer that includes 7 nights stay in apartment + skipass (6 days)
SKIPASS INCLUDED from 339 € per person
from 08/01/2022 to 16/01/2022
Turbo Holiday in Apartment - Skiing in Madonna di Campiglio, skipass included
Just press the turbo button on your skis and get ready to try the numerous slopes in Val di Sole thanks to this special offer that includes 7 nights stay in apartment + skipass (6 days)
SKIING IN JANUARY from 790 € per person
from 15/01/2022 to 23/01/2022
January Special - Super fun time on the slopes in Val di Sole
Take advantage of the fantastic snowfalls in January with an “all-inclusive” vacation!
Want to have a super fun time on the slopes in Val di Sole? Then we’re waiting for you with a 7 night stay in hotel + a 6-day skipass...
SKIING IN JANUARY from 384 € per person
from 15/01/2022 to 23/01/2022
January Special Holiday in Apartment - Super fun time on the slopes in Val di Sole
Take advantage of the fantastic snowfalls in January with an “all-inclusive” vacation! Want to have a super fun time on the slopes in Val di Sole? Then we’re waiting for you with a 7 night stay in apartment + a 6-day skipass...
MARCH HOLIDAY  from 726 € per person
from 05/03/2022 to 27/03/2022
March Special - fun time on the slopes in Trentino, skipass included
Take advantage of the fantastic snowfalls in March with an “all-inclusive” vacation!
Want to have a super fun time on the slopes in Val di Sole? Then we’re waiting for you with a 7 night stay in hotel + 6-day ski pass.
MARCH HOLIDAY from 339 € per person
from 05/03/2022 to 27/03/2022
Special March Holiday in Apartment - Fun time on the slopes in Trentino, skipass included
Take advantage of the fantastic snowfalls in March with an “all-inclusive” vacation!Want to have a super fun time on the slopes in Val di Sole? Then we’re waiting for you with a 7 night stay in apartment + 6-day ski pass.
SUN AND SKI from 645 € per person
from 26/03/2022 to 10/04/2022
Spring Special Offer
A week of spring skiing under the sun and all the advantages of an all inclusive 7-night vacations in Val di Sole that includes a 6-day Superskirama skipass or a Folgarida Marilleva skipass.
SUN AND SKI from 270 € per person
from 26/03/2022 to 10/04/2022
Spring Special Offer in apartment
A week of spring skiing under the sun and all the advantages of an all inclusive 7-night vacations in  Val di Sole that includes a 6-day Superskirama skipass or a Folgarida Marilleva skipass.